AGB
🔁 Return & Refund Policy
Returns
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be:
- In the same condition that you received it
- Unused and in its original packaging
- Accompanied by proof of purchase
To start a return, please contact us at:
📧 Faraibenterprise@outlook.com
If your return is accepted, we’ll provide instructions on how and where to send your package. Items sent back without requesting a return first will not be accepted.
Damages & Issues
Please inspect your order upon delivery.
If your item is:
- Damaged
- Defective
- Incorrect
Contact us immediately at Faraibenterprise@outlook.com so we can evaluate the issue and resolve it quickly.
Non-Returnable Items
Certain items cannot be returned, including:
- Used products
- Items not in original condition
- Personal care goods (if applicable)
If you’re unsure about your item, please contact us before returning.
Exchanges
We do not offer direct exchanges.
The fastest way to get what you want is to:
- Return the item you have
- Place a new order for the correct item
Refunds
Once we receive and inspect your return, we’ll notify you whether your refund has been approved.
If approved:
- Refunds will be issued to your original payment method
- Processing time may take 5–10 business days depending on your bank or payment provider
Return Shipping
- Customers are responsible for return shipping costs unless the item is faulty or incorrect
- We recommend using a tracked service, as we are not responsible for lost returns
Contact Information
For any questions regarding returns or refunds, please contact us:
📧 Faraibenterprise@outlook.com
📍 3 Cadenhead Road, Aberdeen, AB25 3AJ, United Kingdom
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Here’s a premium, Shopify-ready Terms of Service tailored for your store.
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Shopify Admin → Settings → Policies → Terms of Service
📄 Terms of Service
Overview
This website is operated by Faraib Essentials / Faraib Finds. Throughout the site, the terms “we”, “us” and “our” refer to Faraib Essentials.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service.
If you do not agree to all the terms and conditions, you may not access the website or use any services.
Online Store Terms
By using this site, you confirm that:
- You are at least the age of majority in your country or have given consent to allow your minor dependents to use this site
- You will not use our products for any illegal or unauthorized purpose
- You will not violate any laws in your jurisdiction
General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding payment information) may be transferred unencrypted and involve transmissions over various networks.
Payment information is always encrypted during transfer.
Accuracy of Information
We are not responsible if information on this site is not accurate, complete, or current.
The material on this site is provided for general information only and should not be relied upon as the sole basis for decisions.
Products & Pricing
All products are subject to availability.
We reserve the right to:
- Modify or discontinue any product at any time
- Change prices without notice
- Limit the quantities of any products
We make every effort to display product images and descriptions as accurately as possible, but we cannot guarantee exact representation.
Orders & Billing
We reserve the right to refuse or cancel any order.
You agree to provide current, complete, and accurate purchase information for all orders made on our store.
Shipping & Delivery
Delivery times are estimates and may vary depending on location and external factors.
We are not responsible for delays caused by:
- Couriers
- Customs
- External disruptions
Returns & Refunds
Please refer to our Return & Refund Policy for full details.
Third-Party Links
Certain content or services may include materials from third parties.
We are not responsible for any third-party websites or services.
Limitation of Liability
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.
To the fullest extent permitted by law, we shall not be liable for any:
- Direct or indirect damages
- Loss of profits
- Loss of data
arising from your use of the service or products.
Indemnification
You agree to indemnify and hold harmless Faraib Essentials from any claim or demand arising from your breach of these Terms.
Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the United Kingdom.
Changes to Terms
We reserve the right to update, change, or replace any part of these Terms of Service at any time.
Contact Information
If you have any questions about these Terms, please contact us:
📧 Faraibenterprise@outlook.com
📍 3 Cadenhead Road, Aberdeen, AB25 3AJ, United Kingdom